There will be a 4.4 % of transaction fee charged by Paypal upon order confirmation. Regardless future order status (complete or cancelled), this transaction fee is not refundable by Paypal. Please note that for any order cancellation requests, even though the order has not been shipped yet, the 4.4% of transaction fee will be deducted from the order amount to be refunded.

If you have any questions or doubts about the product or fitment and require assistance, we strongly suggest contacting us before placing the order.

Shipping issues related to customs in your country:
If your package is returned or seized by customs officials for any reason, we will only issue a refund if all products are returned to us in their original condition. Refunds will not cover any shipping charges or fees paid to the local government. The same condition applies if you refuse your order due to inability to pay customs tax. If you have any questions, we encourage you to contact your local customs office as we cannot provide guidance on your country's customs policies.

Due to Coronavirus (COVID-19), you may experience shipping delays.

Other than that, many post offices worldwide have announced a temporary suspension of the acceptance of international mail for EMS, airmails and all types of mails. This change is due to a significant decline in flights and various safety measures being put in place to counteract this pandemic.

If your country is affected, please checkout with express couriers, express couriers are still able to make the delivery to you. It would not be expedited like normal days, but the parcel will certainly be delivered to you under this difficult circumstance worldwide.

Q: How do I get the points?

A: Only two simple steps.
First, register/login as KiWAV motors' member.
Second, go for a purchase!
Isn't that easy?

Q: When will I receive the Points?

A: The Points will be sent to your account automatically after you pay for the order / your order is shipped out.
And they are ready for you to exchange the coupon and use on the next purchase!

KiWAV Motors is set up independently from our 3 generations manufacturing background. Built as a team of professionals with expertise in different fields, we share one thing in common, we all love beautiful products; fine handcrafted, great quality and state-of- the-art technology with human touch.

We believe beauty is one of the best elements in our life and we also believe all human beings would love to live a good, beautiful and quality life. We build very fine quality and fine art products and link them to the world. It’s not just the products we want to sell, it’s the soul we want to connect, with you.

Team Factory

Where we are
We base in Taiwan, Asia Pacific with warehouses overseas.

Estimated delivery time

Estimated from our experiences, the actual delivery time still depends on the efficiency of your customs office and post office.

*Due to Coronavirus, you may experience shipping delays.

  • From Asia Pacific warehouse to worldwide

     
    Free standard
    (working days)

    Expedited
    (working days)
    USA/ UK/ Australia 12~16
    Post office registered small packet
    2~5
    EMS/ DHL Express/ FedEx Prioirty
    Japan/ South Korea/ Thailand/ Singapore 6~12
    Post office registered small packet
    2~5
    EMS/ OCS Express
    France/ Germany/ New Zealand 12~16
    Post office registered small packet
    4~8
    EMS/ DHL Express/ FedEx Prioirty
    Europe 12~30
    Post office registered small packet
    5~12
    EMS
    Latin America/ Africa 20~40
    Post office registered small packet
    20~30
    EMS
    Canada* 30~90
    Post office registered small packet
    2~5
    EMS/ DHL Express/ FedEx Prioirty
    Brazil** 20~30
    Post office registered small packet
    8~30
    EMS
    Sweden*** 12~16
    Post office registered small packet
    5~12
    EMS

    * Standard delivery to Canada sometimes could take up to 1 to 3 months, it's very unstable so we strongly recommend to choose expedited service.

    **Correios (Brazil Post) that it has imposed an additional postage fee of R$15 on all international parcels handled by customs. Please be aware that this postage fee is mandatory while you are shopping. You will need to add a tracking code on the Correios (Brazil Post) website and pay for the fee by Boleto or credit card. Payment can be made online directly, and you can login the Order Tracing Link. (https://www2.correios.com.br/sistemas/rastreamento/)
    You have 30 days to pay. If no payment is made within 30 days, the parcel will be returned to the sender's address. Once you have completed the payment, Correios (Brazil Post) will send the parcel to your designated address.

    ***PostNord must make sure that VAT is paid before any goods can be delivered. Recipients will be notified by either sms or a letter with information on how to pay the VAT and VAT declaration fee. Once these charges have been paid, the parcel will be delivered to the recipient or service point. The VAT declaration fee for individuals is normally SEK 75 including VAT for parcels with a declared value less than SEK 1,600 and SEK 125 including VAT for parcels with a declared value of SEK 1,600 or above as a declaration for customs tariff is also necessary in these cases.

  • From US warehouse to US

     
    Free standard
    (working days)

    Expedited
    (working days)
    USA 2~6
    USPS First Class / Fedex Ground/ UPS Ground
    1~3
    USPS Priority
  • From AU warehouse to AU

     
    Free standard
    (working days)

    Expedited
    (working days)
    AU 2~6
    AUS Post eParcel / Toll Priority
    1~3
    AUS Post Express

Disclaimer

We provide services to you subject to the following conditions. If you visit or shop at KiWAV.com or KiWAVmotors.com you accept these conditions. Please read them carefully.

Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by KiWAV Motors. KiWAV Motors reserves the right to make changes to this site and these terms and conditions at any time without prior notice to visitors and customers.


Copyright and Trademark Notice

This site is fully owned and operated by KiWAV Motors. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of KiWAV Motors ALL RIGHTS RESERVED. All audio and video clips are the sole property of KiWAV Motors or their respective content providers. All software used on the site is the sole property of KiWAV Motors or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purposes. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without KiWAV Motors prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of KiWAV Motors All other trademarks or service marks are property of their respective owners. The use of any trademark or service mark without KiWAV Motors express written consent is strictly prohibited.


Disclaimer and Limitation of Liability as to Products Sold

KiWAV Motors is committed to provide high quality products to our customers. KiWAV Motors, as a retailer of quality oem and aftermarket products, shall not be responsible for any errors or omissions that might be contained within this web site. KiWAV International Inc. reserves the right to make changes to its web site without notice. Accordingly, all KiWAV Motors and third party information is provided "as is". KiWAV Motors is not responsible for the content of any other web site linked to any KiWAV Motors web site. Links are provided as internet navigation tools only.

KiWAV Motors makes no representations or warranties, either express or implied, of any kind with respect to products sold on the KiWAV.com or KiWAVmotors.com sites. Under no condition will KiWAV Motors be liable for any damages whatsoever, and in particular KiWAV Motors will not be liable for special, indirect, consequential, or incidental damages, or damages for lost properties, loss of revenue, or loss of use, arising out of or related to any KiWAV Motors web site or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law or otherwise. The sole and exclusive maximum liability to KiWAV Motors arising from any product sold on the KiWAV Motors sites shall be the price of the product ordered.


Disclaimer and Limitation of Liability as to the KiWAV.com or KiWAVmotors.com Web Sites

KiWAV Motors expressly disclaims all warranties, express or implied, of any kind with respect to the site or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that KiWAV Motors, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the KiWAV.com or KiWAVmotors.com site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.


Typographical Errors

KiWAV.com or KiWAVmotors.com attempts to be as accurate as possible. However, KiWAV.com or KiWAVmotors.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by KiWAV.com or KiWAVmotors.com itself is not as described, your sole remedy is to return it in unused condition.

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, KiWAV.com or KiWAVmotors.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. KiWAV.com or KiWAVmotors.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, KiWAV.com or KiWAVmotors.com shall immediately issue a credit to your account in the amount of the charge.


Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. KiWAV.com or KiWAVmotors.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. KiWAV.com or KiWAVmotors.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order of any amount.


Risk of Loss

Title to products passes from KiWAV.com or KiWAVmotors.com to Customer on shipment from facility of KiWAV Motors Loss or damage that occurs during shipping by a carrier selected either by KiWAV Motors or by Customer is Customer's responsibility.

Here are the most common services we use to ship your orders.
Please use the links below to track your shipment.
If you don’t find the information you need, you’re always welcome to get in touch (This email address is being protected from spambots. You need JavaScript enabled to view it.). We’re here to help.

*The tracking information isn’t always real-time.
However, for most cases, the shipments are traceable after 2 to 3 days it’s handed to the carriers. Except for the express service, you can usually track your shipment the day your order is shipped.

There are two ways to change the quantity of a single item:

Page 1 of 2